Henry Powell

[banditboy67]

Leave thread up, he’s not sending them anyway now because it wasn’t removed when he persistently insisted!!

I will never ever contact that man again, worst experience of trying to purchase items I’ve ever had.
Anyone would’ve thought I was wanting the parts FOC.

[coin-op]

I did have a brief chat with Henry. Obviously, there’s two sides to every story and ultimately, there’s a point where it’s best to let things drop and just move on. It does seem that the tale is a little more involved in that a price was given and there was a ‘what’s your best price question’. Also, having removed requested parts from a cabinet , it then became that some parts were not wanted and so needed putting back ( all of which takes time). So, at the end of the day, when running a business, as opposed to dabbling as a hobbist, time is money and for a small transaction, unfortunately , there comes a point where ( like yourself), it’s just a case of drawing a line. Obviously, this is against the background that Henry was working in his livelihood with painful restriction. So, I guess this could run and run, but perhaps it’s a case of leaving this as is.
I’m purely posting this as Henry is just too busy to do it himself - so don’t shoot the messenger

[banditboy67]

It’s fine, just wish the post would’ve been removed as requested...
But is it wrong for a guy to haggle slightly on the price, hasn’t anyone else???

[badpenny]

I have spoken with Henry today.
I have listened carefully to everything he had to say, although he's not a member here and owes nobody in the wider public an explanation for anything.
If his response to my call had been "Go to The Foreign Office" , I shouldn't have respected him any less.
My purpose was merely to understand what this forum could do to help ease this situation.

In an ideal world such a situation need never occur, however life isn't like that.
Due to his accident and the pressures he is working under, it is fair to say that he has very much larger issues to focus on. That however would not drive him to callously let someone down.
He is not in retail, nor is he open Mon-Fri nine to five. He is basically a one man show working all of the hours he can and often into the night.
All with his phone ringing all day long.
Anybody who has made themselves easily available to the world will know how others tend not to appreciate that their urgency for a spring or spindle
isn't mutual.
Nor is it necessarily a ten minute job to resolve, which can be squeezed in while you take a break. Meanwhile, repeat customers who have paid and are collecting the day after tomorrow, will still be arriving … the day after tomorrow. Then you have an accident!

Henry has never earned a reputation for being the kind of individual who spins a yarn or capitalises on a situation. Nor does he exaggerate or allow emotion to dictate how he represents himself. If he has made a mistake it is to be too damn good at what he does, and to soldier on when incapacitated, trying to be everything to everybody. That is to be commended, if not overly selfless of him.

Henry agreed that the thread should stay up, as it portrays a lesson. We agreed I should share this final post on the matter and lock it.

BP
We wish him well and a speedy recovery.