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Hello guys,
I have a Bryans Payramid but when a penny (new penny that is) goes down the coin chute and is supposed to trigger the metal ball release arm, for unknown reason, the arm won't go down to release the balls. I am not sure if there is something missing from that area. Can anyone help please coz all the pennies get stuck and it's a nightmare to unblock them all.

It would help to know if it was doing this before you paid over your dosh and bought it, or whether it was working then but suddenly isn't?
That would eliminate if something is missing or not.

Alternatively, if it's not yours, did it ever work or did it stop after conversion, if it wasn't originally 1d?

By the way it's "Payramid" unless you meant pyramid ..... which is a big stone building in Egypt
BP
ps Have you checked out the old np versus steel np being thicker problem?

The machine was working fine, up until I opened it up and found a shed load of pennies jammed up. It is based in a museum. It's not one I know a lot of, hence why I posted for any help. Also my spelling is not that good.

Again I'd say check out the problem concerning the new coins containing steel and being made thicker..

I got it sorted. There was a coin lodged into the ball release and the arm that was releasing the balls had got stuck preventing the pennies from re-triggering the balls.

You're welcome.