Some members can't login

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pennymachines
Site Admin
Posts: 5412
Joined: Wed Nov 06, 2002 12:12 am
Location: The Black Country

Some members can't login

Post by pennymachines »

Several members are reporting problems logging in following some recent changes.
I've undone the changes for now to allow members to log in while I diagnose the issue.
If you had problems logging in, it would be useful if you could let me know what happened/didn't happen and if you were using a mobile device.
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dutchboy
Posts: 350
Joined: Sun Oct 19, 2014 8:28 pm
Location: Netherlands

Re: Logon problems

Post by dutchboy »

I had the problem also with my iPad. When i tapped on the log in button nothing happened and i stayed on the same page. When i first deleted the cookies, than i could log in, but didn't get the option to remember me. With iPhone no problem. Log in is now fine on iPad. Thanks *BOWS*
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bryans fan
Posts: 678
Joined: Mon Feb 03, 2003 10:15 pm
Location: Somerset

Re: Logon problems

Post by bryans fan »

Working for me now .Thank you ! !!THUMBSX2!!
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ddstoys
Posts: 355
Joined: Sun May 12, 2013 4:48 am

Re: Logon problems

Post by ddstoys »

I've had to log in everytime for weeks the remember me option was there but wasn't working I'm using IPhone to access the site
highfield
Posts: 127
Joined: Mon Apr 08, 2013 9:23 pm

Re: Logon problems

Post by highfield »

I too have had to log in on every visit for past few weeks. I am using IPad
John
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pennymachines
Site Admin
Posts: 5412
Joined: Wed Nov 06, 2002 12:12 am
Location: The Black Country

Re: Logon problems

Post by pennymachines »

Thanks for the feedback. Four members said they couldn't log in at all with the new system. The 'remember me' function was a different issue.
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ddstoys
Posts: 355
Joined: Sun May 12, 2013 4:48 am

Re: Logon problems

Post by ddstoys »

Seems to be all good now didn't have to log In that time
highfield
Posts: 127
Joined: Mon Apr 08, 2013 9:23 pm

Re: Logon problems

Post by highfield »

For info: Still having to log in on each visit
highfield
Posts: 127
Joined: Mon Apr 08, 2013 9:23 pm

Re: Logon problems

Post by highfield »

Seems to be ok now.
Thanks
:D
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pennymachines
Site Admin
Posts: 5412
Joined: Wed Nov 06, 2002 12:12 am
Location: The Black Country

Re: Some members can't login

Post by pennymachines »

OK - everything was working because I reverted to the default system.
However, an alternative system is required to integrate new website features, so I've reinstated the problematic login again for testing.

If you find you cannot login under this system, it would be really helpful if you could post here and mention the device you're using (also the browser and operating system, e.g. Android, Windows etc., if possible).

To allow you to do so, I've opened up this Feedback area to guest posting.
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