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Market - For Sale not opening

Posted: Fri Sep 21, 2018 11:59 am
by aristomatic
Having trouble getting the Market For Sale to open?

Can navigate around other parts OK and Arena and can get into the Market but not to load advert?

Thx

Re: Selling & advertising at PennyMachines.co.uk

Posted: Fri Sep 21, 2018 1:19 pm
by badpenny
I'll get Nursey to jab Mr P in the ribs when she takes him up his afternoon Wagon Wheel ……..

Re: Selling & advertising at PennyMachines.co.uk

Posted: Fri Sep 21, 2018 1:42 pm
by aristomatic
Thank you BP

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 4:45 pm
by pennymachines
I just clicked onto the Market/Sales area and it loaded OK, albeit slowly.
I then clicked some adverts and they showed up fine.

Did the problem persist?
If so, can you give me some details: i.e. exactly what you clicked, what happened (or didn't), what device you are using.
Cheers.

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 5:30 pm
by aristomatic
Samsung tablet

The page loads but cannot open advertise

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 6:10 pm
by pennymachines
OK - understood. I'll investigate. Seems to work on my Android tablet and phone (you have to click the Select a Category dropdown box and select a category to open up the form for choosing duration of advert).

Two more questions - was it working on the Samsung previously?
And what happens when you click this link?

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 6:48 pm
by aristomatic
Yes was working fine last time with my android Samsung. When I click the link you provided, it opens up the advertising matrix showing the different listing options but then that closes and leaves the dropdown box and continue box but the cursor just doesn't open it again. It's just frozen - cannot open or access anything.
Thanks

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 7:42 pm
by pennymachines
I fear this'll be tricky to diagnose as I don't have a Samsung. I've just rolled back some recent changes if you care to give it another try. |/XX\|

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 7:52 pm
by aristomatic
Hi, many thanks for your timely help, it's appreciated. However, clicking the link gets same result as before and going into the page doesn't allow me to open the advertise box....

Don't spend a load of time on my one requirement, if the majority can access market it as it is, then that's fine.

Thx again

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 7:52 pm
by badpenny
I've just tried on my HP Laptop on Windows 10 and I can't get "Advertise" to stay up either.

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 7:57 pm
by badpenny
Now I can get in if I hit the drop down, but not if I click Advertise.

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 8:04 pm
by aristomatic
As I said, leave it so majority can access it normally.

Thx

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 8:14 pm
by pennymachines
badpenny wrote: Fri Sep 21, 2018 7:57 pm Now I can get in if I hit the drop down, but not if I click Advertise.
But you have to click Advertise in order to get to the dropdown. I know the form appears very briefly before disappearing again and you then open it via the dropdown. That's just the way it works - it is a bit confusing and this should probably be fixed as well.

I've made a couple more changes Aristo, but if these don't help (maybe worth clearing your cache before trying), could you post your advert here and I'll move it to the Market. !THUMBS!

Re: Market - For Sale not opening

Posted: Fri Sep 21, 2018 9:04 pm
by aristomatic
Cleared Cache, still same...

Tnx for your efforts though

Re: Market - For Sale not opening

Posted: Sat Sep 22, 2018 10:34 am
by pennymachines
Advert posted here
If you have picture(s), post them here and I'll put them in.
No fee because of the hassle, but I might need more feedback as I try to squash this bug. !PRAY!!

Re: Market - For Sale not opening

Posted: Sat Sep 22, 2018 10:45 am
by aristomatic
Thanks for your help, much appreciated. I'll take some pictures today soon as I get it out of the racking,
Thanks again.